LEGAL

Terms & Conditions

Effective date: 2025-12-22

Website
Rules for use, content, and limitations
SMS
Consent, STOP/HELP, rates, frequency
Forms
Copy/paste opt-in checkbox language

Website Terms

These Terms & Conditions govern your use of the 21 Express Inc website and any forms, quote requests, recruiting applications, or communications initiated through the site.

Use of the Website

  • You agree to provide accurate information when submitting forms.
  • You agree not to misuse the site, attempt unauthorized access, or disrupt service.
  • Content on this site is provided for general information and may change without notice.

Recruiting and Quote Requests

  • Submitting a driver application does not guarantee employment.
  • Submitting a shipper request does not guarantee capacity availability or pricing until confirmed by 21 Express.

Intellectual Property

All logos, trademarks, text, and design elements are owned by 21 Express Inc or its licensors and may not be used without permission.

Disclaimers

The website is provided “as is” without warranties of any kind. We do not warrant uninterrupted or error-free operation.

Limitation of Liability

To the maximum extent permitted by law, 21 Express Inc will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website.

Governing Law

These Terms are governed by applicable laws in the United States, without regard to conflict of law principles.

Contact

Company
21 Express Inc
SMS Terms & Conditions
Includes STOP/HELP, rates, frequency and consent requirements.

SMS Terms & Conditions

Compliance Section

Types of SMS Communications

If you consent to receive text messages from 21 Express Inc, you may receive messages such as:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 2 SMS messages per week regarding your appointments, application, quote request, or account status (as applicable).

Potential Fees for SMS Messaging

Standard message and data rates may apply.

Opt-In Methods

Customers may opt in to receive SMS messages from 21 Express Inc in the following ways:

  • Verbally, during a conversation
  • By submitting an online form (checkbox opt-in)
  • By filling out a paper form

Opt-Out Methods

You can opt out at any time by replying STOP to any SMS message. You may also contact us directly to request removal from our messaging list.

Help

For assistance, reply HELP or contact us at (773) 484-6137. You can also review our Privacy Policy and these Terms for more information.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting STOP.
  • For assistance, text HELP or contact (773) 484-6137.
  • Message frequency may vary.

Opt-In Language for Contact Forms (Copy/Paste)

Use this checkbox text on forms that collect phone numbers where SMS may be sent.

Checkbox text

By checking this box, you agree to receive SMS messages from 21 Express Inc related to your request (e.g., application updates, quote follow-ups, or support). You may reply STOP to opt out at any time. Reply HELP to 773-484-6137 for assistance. Messages and data rates may apply. Message frequency will vary. Learn more on our Privacy Policy page and Terms & Conditions.