LEGAL
Effective date: 2025-12-22
This Privacy Policy explains how 21 Express Inc (“21 Express”, “we”, “us”) collects, uses, and shares information when you visit our website, request a quote, submit a driver application, or contact us.
Name, email, phone number, and message content.
Name, phone number, email, experience details, and uploaded files (e.g., resume/CDL).
Load details, lanes, and contact details you provide.
Analytics such as pages viewed, approximate location, device/browser data, and IP address.
If you opt in to SMS, we may send text messages related to your request or relationship with us, such as: appointment or follow-up messages, application updates, billing/account inquiries, and (if applicable) promotions or offers.
May vary by use case (typically up to 2 messages per week).
Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance, or call (773) 484-6137.
We retain information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law or needed for legitimate business purposes (e.g., recordkeeping, dispute resolution).
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.